Customer Service Commitment


How Excel Operates

We understand what causes your clothes not to fit, so therefore, we are able to solve most fitting problems. We do not take up your clothes simply according to a number of inches. We need to know where those excess inches need to be removed from. We do not remove all the excess inches from a pair of pants by taking it all out of the center back seam if this is going to cause the side seams to shift to the back. In such a case, we would take up both side seams to keep the front and back evenly distributed. We take care not to distort your clothes by taking too much out of any one area simply because that was the easiest way to do it. We are not interested in the easiest way to do alterations.

Our main concern is that they are done right and you look good. It is most true in our profession that: “When you look good, we look good. When you look good you feel good. When your clothes fit you and you feel good, it makes for a better day all around. Wearing clothes that fit your unique body can even boost your confidence because it lets the rest of the world know that you have got it all together.

When you need to dress to impress, there is nothing more important than making sure the “dress” fits you. Come see us. We can help in so many ways.

We will gladly look at a garment on you and advise you as to whether or not to have it altered. We even turn down alterations because it’s not in your best interest. If it is not a good idea to have a garment altered, we will tell you. We don’t see that as “money walking out the door” as some would consider it to be. In over 40 years of service, this has only improved our business. My customers trust me and I do my best to earn and maintain it.